TAP Engagement Terms

Technical Assurance for Procurement (TAP)

These Engagement Terms apply specifically to all TAP services provided by Promarc Ltd (“Promarc”, “we”, “us”) and form part of the agreement between Promarc and the client (“Client”, “you”).

1. Scope of TAP Services

1.1 TAP is a technical assurance service focused on the structured review and analysis of procurement artefacts, including but not limited to:

  • Invitations to Tender (ITT)
  • Requests for Proposal (RFP)
  • Requests for Information (RFI)
  • Supplier responses
  • Supporting technical or architectural documentation

1.2 TAP outputs may include:

  • Requirement extraction and classification
  • Identification of ambiguity, gaps, and risks
  • Alignment analysis against good practice and recognised standards
  • Structured observations, findings, and recommendations

1.3 TAP does not include:

  • Authoring or rewriting procurement documents unless explicitly agreed
  • Supplier selection, scoring, or commercial evaluation
  • Legal, financial, or regulatory advice
  • Delivery, implementation, or operational responsibility
2. Nature of the Service

2.1 TAP is an assurance and advisory service, not a guarantee of outcomes.

2.2 All findings represent Promarc’s professional opinion based on:

  • The information provided by the Client
  • The scope and constraints agreed at engagement start
  • Recognised industry practices at the time of review

2.3 TAP does not certify compliance, fitness for purpose, or supplier capability unless explicitly stated in writing.

3. Client Responsibilities

3.1 The Client is responsible for:

  • Providing accurate, complete, and timely documentation
  • Confirming scope, objectives, and constraints at engagement start
  • Making all procurement, contractual, and commercial decisions

3.2 Promarc is not responsible for issues arising from:

  • Incomplete or inaccurate source material
  • Changes to documentation after submission
  • Use of TAP outputs outside their intended context

4. Delivery Model & Timescales

4.1 TAP engagements are typically delivered within defined turnaround windows (e.g. 48 hours), starting from:

  • Confirmation of scope
  • Receipt of all required inputs
  • Payment where applicable

4.2 Timescales are indicative and may be extended where:

  • Inputs are incomplete or unclear
  • Scope changes are requested
  • Additional clarification is required

5. Use of Automation and AI

5.1 TAP may use automation, analytical tooling, and AI-assisted techniques to support efficiency, consistency, and structure.

5.2 All outputs are subject to human oversight and professional judgement.

5.3 No Client data is used to train public models or reused across engagements.

6. Deliverables and Revisions

6.1 Deliverables are provided in the format agreed at engagement start (e.g. report, spreadsheet, structured data).

6.2 One clarification or minor amendment cycle is included, limited to:

  • Corrections of factual misunderstandings
  • Clarification of existing findings

6.3 Material scope changes or additional analysis will require a separate agreement.

7. Fees and Payment

7.1 Fees are as stated at the time of engagement.

7.2 TAP engagements are typically:

  • Fixed-price
  • Payable in advance unless otherwise agreed

7.3 Fees are non-refundable once work has commenced.

8. Intellectual Property

8.1 All TAP frameworks, methodologies, prompts, templates, and analytical models remain the intellectual property of Promarc.

8.2 The Client is granted a non-exclusive, perpetual licence to use the delivered outputs for internal business purposes related to the engagement.

8.3 TAP outputs may not be resold, published, or reused commercially without written consent.

9. Confidentiality and Data Handling

9.1 Both parties agree to keep confidential any non-public information disclosed during the engagement.

9.2 Promarc will process data in accordance with its Privacy Policy.

9.3 Client data will be retained only for as long as necessary to deliver the service and meet professional obligations.

10. Limitation of Liability

10.1 To the maximum extent permitted by law:

  • Promarc’s liability is limited to the fees paid for the TAP engagement
  • Promarc is not liable for indirect, consequential, or commercial losses

10.2 TAP does not replace due diligence, legal review, or internal governance processes.

11. No Substitution for Professional Advice

11.1 TAP does not constitute legal, financial, or regulatory advice.

11.2 Clients should obtain independent professional advice where required.

12. Termination

12.1 Either party may terminate prior to commencement without penalty.

12.2 Once work has commenced, termination does not entitle the Client to a refund.

13. Governing Law

13.1 These Engagement Terms are governed by the laws of England and Wales.

14. Acceptance

14.1 Engagement of TAP services constitutes acceptance of these Engagement Terms.